Privacy Policy

Last updated: June 13, 2025

Hi there — and welcome to OpenCase! We built this tool to help you research legal questions faster and more reliably. We care about transparency, so here's a clear, plain-English overview of how we handle your information.

1. What We Collect

When you use OpenCase, we may collect:

• Account info: Email address, name, and any profile information you provide.
• Usage data: Pages you visit, questions you ask, timestamps, clicks, and device/browser info.
• Uploads & queries: Any text, documents, or legal queries you enter into the platform.
• Cookies: We use them (and similar tech) to make the site work better and improve performance.

2. How We Use It

We use your info to:

• Operate and improve OpenCase.
• Analyze how people use the tool to make it better.
• Personalize your experience (e.g., save past questions, autofill preferences).
• Communicate with you about updates, new features, or legal industry insights.
• Enforce our terms and prevent misuse.

We may also use anonymized or aggregated data for research and business purposes.

3. Who We Share It With

We don’t sell your data. That said, we may share information with:

• Vendors & service providers (like hosting, analytics, and AI infrastructure).
• Legal authorities if required by law or to protect rights, safety, or property.
• Future affiliates or acquirers if we’re part of a merger, sale, or reorganization.

4. AI & User Inputs

When you use OpenCase, your queries may be processed by large language models. We may review inputs and outputs — in aggregate or individually — to improve accuracy, safety, and performance.

Please don’t upload sensitive personal info (like Social Security numbers, passwords, or privileged client data) unless you’re comfortable with it being handled as described.

5. Your Choices

• You can opt out of marketing emails at any time.
• You can request that we delete your account and associated data by contacting support@opencase.com.

We retain data for as long as necessary to provide services and comply with legal obligations.

6. Security

We use reasonable safeguards to protect your data, but no system is 100% secure. Please use discretion with the information you share.

7. Changes

We may update this policy occasionally. If it's a big change, we’ll do our best to notify you. The latest version will always live right here.

Questions?
Just email us at support@opencase.com — we're here to help.